How we protect your business data, your customers' conversations, and your AI agents.
Every client's data is completely isolated using Row-Level Security at the database level. Client A cannot access Client B's data under any circumstances.
All data in transit is encrypted with TLS 1.3. All data at rest is encrypted with AES-256. API keys and credentials are never stored in plaintext.
Your data stays in India. All primary storage is in Supabase's Mumbai region (AWS ap-south-1). We do not transfer your business data outside India.
JWT-based authentication with 15-minute access tokens and 7-day refresh tokens. HttpOnly cookies prevent XSS attacks. Rate limiting on all API endpoints.
24/7 uptime monitoring via Uptime Kuma. Real-time error tracking via GlitchTip. All AI generations traced and auditable via LangFuse.
Your conversations and knowledge base documents are never used to train shared AI models. Your data trains only your agent, and only in the way you configure it.
NexaForce AI runs on enterprise-grade infrastructure with multiple layers of security:
All payment processing is handled by Razorpay, a PCI-DSS compliant payment gateway. NexaForce AI never stores, processes, or transmits credit card numbers, UPI credentials, or banking details. Our servers only receive transaction IDs and subscription status from Razorpay after payment completion.
WhatsApp Business API integration uses official Meta-approved channels via AiSensy. Voice calls through Raj agent use Vapi.ai's encrypted call infrastructure. All call transcripts are stored encrypted and access-controlled to your account only.
If you discover a security vulnerability in NexaForce AI, please report it responsibly to security@nexaforceai.com. We will acknowledge receipt within 24 hours and work with you to understand and resolve the issue. We appreciate responsible disclosure and will credit researchers who help us improve security.
Please do not publicly disclose vulnerabilities until we have had a reasonable opportunity to address them (typically 90 days).